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©2019 by Freedom learning.

FAQ'S

Do I need to do the foundation course, or can I go straight to the diploma?

To complete the diploma course you will need to have achieved a pass in the foundation course first.

I have two children that want to do the same course can we pay for one child and have both children complete it?

Unfortunately no, all modules are marked by a tutor on an individual basis.

What happens if I am late submitting coursework?

Submitting late is not a problem, but please do remember that your course does have an overall time frame in which it must be completed.

6 months for the foundation course and 1 year for the level 1 diploma.

I have multiple children, can I get a sibling discount?

Yes, we offer a 10% discount on our full price courses.

We do not like using the internet is it possible to complete the course via post?

All of our courses are completed electronically via email so the student will need regular access to the internet.

I see that you have a pass plus exam available, Do I have to take the exam?

No. the exam is an optional extra, If you successfully pass the exam you will receive a pass plus certificate along with your mark for the course you have completed.

Do you offer a free trial?

We do not offer a free trial, but if within 7 days of receiving your first module

you decide the course is not for you we will refund you your course fee. Minus a small charge for folders etc.. which will have been posted out to you. 

What do i do if i do not understand something?

We have lots of support available to you in the form of videos, links and reference pages.

If you still cannot find the answer you need then you can contact our tutors via email for support.

FAQ'S

Do I need to do the foundation course, or can I go straight to the diploma?

To complete the diploma course you will need to have achieved a pass in the foundation course first.

I have two children that want to do the same course can we pay for one child and have both children complete it?

Unfortunately no, all modules are marked by a tutor on an individual basis.

What happens if I am late submitting coursework?

Submitting late is not a problem, but please do remember that your course does have an overall time frame in which it must be completed.

6 months for the foundation course and 1 year for the level 1 diploma.

I have multiple children, can I get a sibling discount?

Yes, we offer a 10% discount on our full price courses.

We do not like using the internet is it possible to complete the course via post?

All of our courses are completed electronically via email so the student will need regular access to the internet.

I see that you have a pass plus exam available, Do I have to take the exam?

No. the exam is an optional extra, If you successfully pass the exam you will receive a pass plus certificate along with your mark for the course you have completed.

Do you offer a free trial?

We do not offer a free trial, but if within 7 days of receiving your first module

you decide the course is not for you we will refund you your course fee. Minus a small charge for folders etc.. which will have been posted out to you. 

What do i do if i do not understand something?

We have lots of support available to you in the form of videos, links and reference pages.

If you still cannot find the answer you need then you can contact our tutors via email for support.